The author, Ellen Phillips pznpen@erols.com ,
Don't be a victim in the battle for consumer rights!
Promise yourself that you will no longer put up with
inferior goods and services. My book empowers consumers to
become more assertive, to make your voice heard, and to
receive compensation and/or apologies. Stop the mind-set that
no one listens to or responds to your problem - they do.
Additionally, you'll also take pride that by writing
victorious letters of complaint for what is a legitimate and
just claim, you're not only taking a stand for yourself but
also one for consumers everywhere. If we believe in ourselves
and in our cause, Shocked, Appalled, and Dismayed! is the
perfect tool to help consumers move mountains.
Chock-full of helpful and little-known advice, Shocked,
Appalled, and Dismayed! includes a massive appendices that's
worth its weight in gold and filled with the names and
addresses of the "Head Honchos," phone numbers,
e-mail, etc. of corporations, consumer advocacy groups, state
and federal regulators, and many more to help you in your
fight for satisfaction and restitution.
Drawing upon my successful experience over the years as a
pen-for-hire and on the advice of CEOs, attorneys, and even
empowered clients, this book is the perfect reference for
anyone who has ever made (or will make) an unsatisfactory
purchase or paid for a service that simply doesn't make the
grade. Real-life letters are included as well as practical
and readable tips to make your complaint letters - and your
life - much more successful.
So take out your own "poison pen" to reach out
and scold someone. After reading my book, you will become a
savvy consumer and never again be placed in the position of
feeling "SHOCKED, APPALLED, AND DISMAYED!"
